Frequently asked questions
See the most common billing, service, features, and other questions users like you had about using Aimfox effectively.
About Aimfox
Do I need to download the Aimfox software on my device?
Aimfox is a cloud-based web application. This eliminates the need for downloads or Chrome extensions. Simply sign up to get started and connect with people!
Do I need to have LinkedIn premium (Sales Navigator) in order to use Aimfox?
Aimfox is fully accessible without a LinkedIn paid subscription, offering an enhanced networking experience to every LinkedIn user.
Can I white-label Aimfox?
Aimfox currently doesn't support white-labeling but offers custom Enterprise plans for teams with large-scale needs. Feel free to contact us at support@aimfox.com or learn more about the plans on our site!
I’m an agency with a lot of LinkedIn accounts. Do you offer some custom plans?
Sure, just drop us a message at support@aimfox.com so we can queue you in on details about our tailored Enterprise plan for you.
How does Aimfox help me connect with leads on LinkedIn?
You can utilize the power of automated outreach by choosing different campaign types based on your specific goals and strategies. You can target your audience by LinkedIn Groups, Events, Posts, or you can fully simulate LinkedIn’s Search to find a specific audience by Occupation, Location, etc. Additionally, you can upload a list of leads or a CSV document and begin automatically connecting with them in Aimfox.
When will I start seeing results with Aimfox?
You can sign up and create a campaign within minutes, after which you can expect the first results to appear within 24 hours. Thanks to our different targeting and audience filtering options, the prospects included in your campaign targeting batch will be carefully aligned with your expectations and needs. This means you're not just getting leads; you're getting the right leads.
Billing
How can I update my billing information?
You can update your billing information by navigating to our software's "Account Settings" section and selecting "Billing." From there, you can enter new payment details and save the changes.
What payment methods do you accept?
We accept all major credit cards, including Visa, MasterCard, American Express, and Discover. We also accept payments via PayPal and ApplePay.
Can I get an invoice for my payment?
Invoices are automatically sent to your email address after each payment. Alternatively, you can find them in your Workspace Settings in your “Billing History”.
What should I do if my payment fails?
If your payment fails, please check if you have enough funds on your card, if your card details are up to date, or if your card issuer may be blocking the transaction. Try another payment method or contact your bank for further assistance.
Is there a fee for canceling my subscription?
No, there are no cancellation fees. You can cancel your subscription at any time from your account settings. Access to paid features will continue until your current billing period ends.
Product & Features
How does Aimfox send free InMails to leads?
Free InMails is a powerful feature that allows you to contact Premium LinkedIn users with Open profiles. This means you can reach out to them directly, starting new conversations. The best part? You’re surpassing LinkedIn connection request restrictions and expanding your network smartly.
How does our message scheduling feature with time-zone optimization work?
Once you schedule your campaigns, our system and AI optimization will ensure that the outreach messages land in your target’s inbox within their time zone, not your own.
How does the AI translation feature work?
The AI translation feature allows you to effortlessly translate your entire campaign into the language of the recipients' LinkedIn profiles, ensuring your communication resonates effectively. Simultaneously, messages received from your contacts will be translated into the language of your LinkedIn account, creating a dynamic and comprehensive conversation experience delivered directly to your Inbox. You can enable this feature with a simple toggle button while setting up your campaign.
How do we use AI to help you get the most out of your campaigns?
Incorporating ChatGPT-4o into your campaigns is an optional feature. Leveraging AI, specifically ChatGPT-4o, enhances your campaigns. This is a feature we proudly offer at no extra cost. This decision reflects our commitment to providing you with top-tier tools, taking on any additional costs ourselves to ensure you have the best possible advantage in your LinkedIn networking. When you activate this AI functionality, it analyzes in detail your target's LinkedIn profile. This includes their interests, experiences, skills, and publicly available information. By taking into account the gathered data, we feed the AI to generate personalized outreach messages tailored specifically to each target.
How does Aimfox work?
Aimfox automates your LinkedIn networking or any other lead generation and prospecting processes in a seamless cloud-based experience.
What happens when someone responds to my message?
When someone responds to your outreach campaign, your other scheduled messages for that target will be paused. We recommend frequently checking your inbox for replies so you can respond promptly!
Can I add my teammates to Aimfox?
Yes! You can add your teammates easily and collaborate with them without having to share their LinkedIn profile access. You can assign one of three permissions to people: Owner, Admin, or Agent. Each has its perks and is used for different purposes. Features like Tags, Notes, or even a shared Inbox can be utilized when actively used with your teammates.
Pricing and Plans
What plans do you offer and what are their costs?
We offer LinkedIn Outreach and LinkedIn CRM (free) plans. LinkedIn CRM plan is forever free, and the LinkedIn Outreach is only (comprehensive toolkit) $39/month.
Do you offer a trial period?
Besides the forever free plan, we offer a 14-day free trial for the Outreach plan, which gives you full access to all features Aimfox offers. After 14 days, you’re still left with all the features from the free plan and can continue managing the conversations and connections you created in the meantime.
Privacy and Security
How do you protect my data?
We use industry-standard encryption to protect your data in transit and at rest. Our servers are hosted in secure facilities with 24/7 surveillance. At Aimfox, safeguarding your account is our paramount commitment, and you can trust that sharing your password with any representative or employee is entirely unnecessary. Your security is our top priority. We are fully compliant with GDPR regulations, and through advanced encryption protocols, we ensure that your data remains secure throughout its journey. The information is shared only end-to-end with LinkedIn and solely to establish the necessary connection to deliver our service. Our dedication to maintaining the highest security standards underscores every facet of our operations. We continually strive to provide a service that not only meets but exceeds your expectations in terms of safety and privacy.
Who has access to my LinkedIn account?
Your LinkedIn account remains private to you. Aimfox utilizes secure OAuth authentication, meaning you can connect to your LinkedIn account without sharing your password with us. It's important to note that our customer support team only has access to your Aimfox account, not directly to your LinkedIn account.
What data do you collect from my LinkedIn profile?
We collect only the data necessary to provide services, such as your connections, profile information, and conversations.
Is Aimfox safe? If I use Aimfox, do I make myself more susceptible to getting banned from LinkedIn?
Aimfox uses random intervals between automated actions, ensuring a seamless integration that maintains the integrity of your user experience. Unlike other tools, Aimfox operates without altering LinkedIn's user interface or publicly exposing any code, aligning closely with a user-first approach to automation.
Does the Aimfox support team have access to my account?
Aimfox simulates your LinkedIn interactions, and you must provide us with your password to connect your Aimfox account with your LinkedIn account.
Does the Aimfox support team have access to my account?
Rest assured, Aimfox's support team does not engage in unauthorized user data exploration. Their access is permission-based and restricted to technical and support-related functionalities. They cannot browse or view your campaigns, messages, or other sensitive information. Please note that we are talking about your Aimfox account - our support team has no access to your LinkedIn profile.
Do I have to provide my password to Aimfox?
You don’t. If you’re worried about sharing your password or just not sure what it is, you can use our LinkedIn Session Manager extension. It connects your LinkedIn account directly from your browser to Aimfox, with no password needed. Of course, you always have the regular account connection flow, where you need to provide your email address and password.
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